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Privacy Policy

Last updated: August 16, 2026

Colorado Coil Cleaning (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us by phone or email, or request a quote or service.

By using our website or submitting information to us, you acknowledge this Privacy Policy. If you do not agree, please do not use the site or submit personal information.

1. Who We Are

Colorado Coil Cleaning is a commercial HVAC coil-cleaning business based in Colorado Springs, Colorado, serving the Pikes Peak region and Front Range. Contact:

2. Information We Collect

Information you provide

When you request a quote, call or email us, or otherwise contact us, we may collect:

  • Contact information (name, phone number, email address, company name)
  • Service-location information (service address, city/area, property details)
  • Project details (customer type, services needed, number of units, timeframe, descriptions, contractor interest)
  • Photos or files you choose to send related to equipment or access conditions
  • Any other information you voluntarily include in messages or forms

Information collected automatically

Like most websites, our hosting environment or browser may automatically receive limited technical data such as IP address, browser type, device type, referring URL, pages viewed, and approximate timestamps. We do not currently operate third-party advertising or analytics pixels on this site. If we add analytics, advertising, or similar tools later, we will update this Policy to describe them.

Cookies and similar technologies

Our site may use essential cookies or local storage needed for basic site function (for example, remembering navigation state). We do not use non-essential tracking cookies for advertising at this time. You can control cookies through your browser settings.

3. How We Use Information

We use personal information to:

  • Respond to inquiries and provide quotes or estimates
  • Schedule, perform, and support coil-cleaning projects
  • Communicate about services, appointments, invoices, and follow-ups
  • Coordinate with HVAC contractors, property managers, or facility contacts you identify
  • Improve our website, operations, and customer experience
  • Maintain records for business, safety, insurance, and legal compliance
  • Protect against fraud, misuse, or security incidents

We process information only for purposes that are reasonably necessary for these business activities, or with your consent where required.

4. How We Share Information

We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.

We may share information with:

  • Service providers / processors who help us operate (for example, website hosting, form processors such as Formspree or similar, email/SMS providers, payment processors if used, and IT/security vendors), under instructions to use data only to provide their services
  • Business partners you involve, such as your HVAC contractor or property management team, when needed to quote or perform work
  • Professional advisors (legal, accounting, insurance) when reasonably necessary
  • Authorities when required by law, legal process, or to protect rights, safety, or property
  • Successors in connection with a merger, acquisition, or asset transfer, subject to appropriate protections

5. Retention

We retain personal information only as long as needed for the purposes described above, including quote follow-up, project records, warranty/documentation needs, accounting, and legal obligations. Retention periods vary by record type. When information is no longer needed, we delete or de-identify it in a commercially reasonable manner.

6. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the volume and nature of the information we handle. No method of transmission or storage is 100% secure. Please use caution when sending sensitive details by email or unencrypted channels.

7. Children’s Privacy

Our website and services are directed to businesses and adults. We do not knowingly collect personal information from children under 13 (or under 18 for service contracting). If you believe a child provided information, contact us and we will delete it.

8. Your Privacy Choices & Colorado Privacy Rights

Depending on applicable law—including the Colorado Privacy Act (CPA) when we qualify as a “controller” under that law—you may have rights to:

  • Confirm whether we process your personal data and access it
  • Correct inaccuracies
  • Delete personal data
  • Obtain a portable copy of personal data you provided
  • Opt out of sale of personal data, targeted advertising, or certain profiling (we do not sell data or use targeted advertising today)

The CPA generally applies to businesses that meet specific thresholds (for example, processing personal data of a large number of Colorado consumers annually, or deriving revenue from sale of personal data). Even if those thresholds do not currently apply to us, you may still contact us to review, update, or delete information you submitted through our forms or communications.

How to submit a request

Email info@coloradocoil.com or call 719-430-5912 with the subject “Privacy Request.” Please describe your request and provide enough information for us to verify your identity. We will not require you to create an account solely to exercise privacy rights.

Appeals

If we deny your request, you may appeal by replying to our decision email within a reasonable time and explaining why you believe the decision should be reconsidered. If your appeal is denied and the CPA applies, you may contact the Colorado Attorney General.

Authorized agents

Where permitted by law, an authorized agent may submit certain requests on your behalf. We may require proof of authorization and identity verification.

Universal opt-out mechanisms

If we begin processing that is subject to CPA opt-out rights (such as targeted advertising), we will honor recognized universal opt-out signals such as Global Privacy Control where required and update this Policy with instructions.

9. Third-Party Links

Our site may link to third-party websites (for example, maps or social platforms). Their privacy practices are governed by their own policies. We are not responsible for third-party sites.

10. Do Not Track

Some browsers send “Do Not Track” signals. Because there is no uniform standard for responding, our site does not currently respond to DNT signals. We will update this section if that changes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates means you acknowledge the revised Policy. For material changes affecting how we use previously collected information, we will take additional steps where required by law.

12. Contact Us

Questions about this Privacy Policy or our data practices:

Related: Terms of Service

This Privacy Policy is provided for transparency and general compliance guidance. It is not legal advice. Consult a qualified attorney for advice specific to your situation.

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